Cash refunds are not provided. In the case of size issues or a damaged product, we offer an exchange, or the customer will be issued a coupon of the same value, which can be used for current or future purchases from our store.
For assistance, please contact our customer service department by calling us at +923395222666 or emailing us at info@wildsnacks.com.
If you encounter any damage, faults, or discrepancies, Wild Snacks takes responsibility for changing the product. Customers must send the return parcel through PAKISTAN POST courier service to our address.
Items can only be exchanged if they differ from the image.
Customers wishing to exchange any article after receiving their order must cover both delivery charges if there was no issue from our end.
We allow all our clients to exchange purchased articles, provided the purchase was made in Pakistan.
Any article purchased can be exchanged within 3 days.
Exchange is allowed only if the article is unused, all tags are intact, packing is in its original condition, and then you are eligible for the exchange.
Important Note: Dear Customers, please make a video while opening the parcel. If there is any damage or missing item, send us the video. Without video, we will not accept any claims.
Cash refunds are not offered; instead, you will be issued a coupon of the same value, which can be used for current or future purchases.
To initiate an exchange, contact our customer service department by calling us at +923395222666 or emailing us at info@wildsnacks.com. Provide all the required information, and if all conditions are met, we will provide you with the address to ship the item to us. Once we receive the article, we will dispatch the new piece.
