At Wild Snacks, we carefully pack every order to ensure it reaches you safely.

DEFECTIVE/ DAMAGED

If your order arrives damaged, opened, tampered with, or you receive the wrong product, please contact us within 48 hours of delivery.

Please provide:

  • Your order number
  • Clear photos of the package and product
  • A short video of the package opening, where available
  • A brief description of the issue

Our team will review your claim and, if the issue is verified, we may offer a replacement, store credit, or another suitable resolution.

Returns

Due to the nature of our food products, we do not accept returns for change of mind, wrong flavor selection, or opened/consumed products.

Refunds

Cash refunds are generally not provided for delivered orders. Approved refunds or other resolutions will be handled on a case-by-case basis.

Order Cancellation

Orders can only be cancelled before dispatch. Once dispatched, cancellation may not be possible.

For support, please contact us with your order number and details of the issue.

Wild Snacks — If something goes wrong, we'll do our best to make it right.